Act on Specified Commercial Transactions

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Description based on the Specified Commercial Transactions Act

Name of sales company: Maison de Kakizaki G.K.

Representative: Junko Kakizaki

Address of business: #402, 227 Daikokucho, Aburakouji Higashiiru, Nanajodori, Shimogyoku, Kyoto City, 6068223 Kyoto, Japan

Phone number: We will disclose the phone number immediately upon request

Hours: 10:00-18:00 (excluding weekends and holidays)

Email address: kyotoyuzensarees@gmail.com

Representative of the organization responsible for operations: Junko Kakizaki

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Exchanges and returns (refund policy)

<In the case of returns and exchanges due to customer's convenience>
Products before shipping: You can cancel your order by pressing the cancel button on the website.
Products after shipping: Unopened products will be exchanged for a payment or a product of equal or less value, at the customer's expense, only if you contact the Customer Support Center (kyotoyuzensarees@gmail.com) within 10 days of receiving the product. We do not accept returns or exchanges for products that have been opened.

<If the product is defective>

You will be responsible for the shipping costs or we will exchange it for a new product. Please contact our Customer Support Center (kyotoyuzensarees@gmail.com) first.

Delivery period The time when the product arrives at the customer's place of order or the service is provided The order will be processed within 3-5 business days and the product will arrive within 14 days.
You can use it immediately after ordering.

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Acceptable payment methods

Cash, credit card, PayPal, or bank transfer

Payment period The time when the customer pays for the product purchase price Credit card payments are processed immediately, but domestic bank transfers must be made within 3 days of ordering.

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Sales price The sales price of this product or service (including consumption tax) The amount listed on each product page.